Terms of use
These terms explain how you may use HearthRow’s free matching and information service. We wrote them in plain language so families can understand what to expect.
About HearthRow
HearthRow is a free matching and information service. We help families find and connect with licensed or certified adult family homes, adult foster care homes, or board-and-care homes in the United States.
HearthRow is not a care home, care provider, medical professional, law firm, financial advisor, insurance company, or government agency. We do not provide care, nursing services, case management, legal advice, or financial advice.
The information on this website is general and educational. Rules, licensing, services, prices, and Medicaid programs vary widely by state. Please confirm important details directly with each home, your doctor, and your state’s licensing agency.
Using this website
By using this website, you agree to use it only for lawful purposes and in a way that does not harm HearthRow, other users, or the homes we connect families with.
You may use this website to learn about adult family homes and to ask us to help you connect with homes near you. Please give only basic contact and search information, such as your name, phone number, email, city, and general preferences.
Please do not send medical history, diagnoses, financial account numbers, Social Security numbers, insurance member IDs, or other sensitive records through this website or by email. If a home needs more information later, you can decide what to share directly with that home.
We may update, change, pause, or remove parts of the website at any time. We do not promise that the website will always be available or error-free.
How our free service works
If you contact HearthRow, we may ask a few simple questions so we can understand what kind of home you are looking for and where. We use that information to help identify homes that may be a fit.
We will share your contact details with a matched home only with your consent. You are never required to move forward with any home, and you are never under any obligation to HearthRow.
Some homes pay HearthRow a flat fee when we connect them with a family. It never changes what you pay, and you are never under any obligation.
We do not guarantee that any home will have availability, accept a resident, meet a specific care need, or charge a certain price. Any decision to speak with, visit, or move into a home is entirely up to you and the home.
No advice, no guarantees
HearthRow does not give medical, nursing, legal, tax, insurance, or financial advice. Nothing on this website should be taken as a diagnosis, treatment recommendation, legal opinion, or promise about benefits or coverage.
If you have questions about care needs, medications, safety, or whether a home can meet a loved one’s needs, please ask the home directly and speak with the person’s doctor or other qualified professional.
If you have questions about Medicaid, waiver programs, or public benefits, please check with your state Medicaid agency or another official source. Any Medicaid information on our website is general and educational only and is independent from our matching service.
We do not guarantee placement, availability, licensing status, prices, services, or outcomes. Before making any decision, always confirm a home’s current state license or certification yourself and tour the home.
Your information and privacy
We try to keep our information practices simple and limited. In general, we collect contact details and basic search preferences so we can respond to your request and, if you want, help connect you with homes.
We do not ask for medical history, diagnoses, financial account numbers, or sensitive records through our website forms. Please do not submit that kind of information to us.
If you ask us to help you connect with homes, we share your information only as needed for that purpose and only with your consent. For more detail, please read our Privacy Policy and Disclaimer.
You are responsible for making sure the information you give us is accurate and that you have permission to share contact information for yourself or your family member.
Intellectual property, links, and limits of liability
Unless otherwise stated, the content on this website belongs to HearthRow or is used with permission. You may use it for personal, non-commercial purposes. You may not copy, republish, scrape, or use our content or branding in a misleading way without written permission.
This website may include links to other websites or resources. We provide those links for convenience only. HearthRow does not control third-party websites and is not responsible for their content, accuracy, availability, or privacy practices.
To the fullest extent allowed by law, HearthRow provides this website and service “as is” and “as available,” without warranties of any kind. HearthRow is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or your interactions with any home.
These terms are governed by applicable US law. If part of these terms is found unenforceable, the remaining parts will still apply. We may update these terms from time to time by posting a revised version on this page.
These terms explain that HearthRow is a free matching and information service, not a care provider, and that families should verify each home’s license and visit before deciding.