Contact HearthRow

How to reach us

If you are looking for an adult family home, adult foster care home, or board-and-care home, you can contact HearthRow for free help finding licensed homes near you.

Use our contact form to tell us what kind of home you are looking for, what city or area you want, and the best way to reach you. Please do not send medical records, diagnosis details, or financial account numbers.

We do not provide care, and we are not a medical, legal, or government agency. We help families connect with licensed homes and share general information so you can keep moving one step at a time.

What happens after you contact us

After you reach out, we review your contact details and the kind of home you want to find. Then we help connect you with licensed or certified adult family homes near you, when possible.

We do not promise placement, availability, or a certain cost. Every home is different, and rules, licensing, levels of care, and prices vary by state.

Before deciding, always confirm the home’s current state license or certification yourself and tour the home in person or by video if you can.

What we can and cannot help with

We can help you understand the basic steps, point you toward homes that may fit, and share general information in a simple way.

We cannot give medical advice, nursing advice, legal advice, or financial advice. We also do not decide whether a person belongs in a particular home.

If you have questions about care needs, please talk with the home, the person’s doctor, and your state’s licensing agency. That is the best way to confirm what a home can safely handle.

About cost and Medicaid

HearthRow is free to families. Some homes pay HearthRow a flat fee when we connect them with a family. It never changes what you pay, and you are never under any obligation.

In many states, room and board is usually paid privately, while Medicaid waivers may help with some personal-care costs. This is only general information, and details vary widely by state.

If Medicaid is part of your plan, check the program rules in your state directly. Medicaid questions are separate from matching, and we do not make eligibility decisions.

Before you choose a home

A good next step is to compare a few homes and ask clear questions. You may want to ask about daily routines, meals, staffing, visiting hours, language support, and how the home handles changes in care needs.

You should also ask to see the current license or certification, look at the home’s condition, and meet the people who would be caring for your loved one.

If you want, you can start with How it works or go straight to Get matched.

Common questions

Can HearthRow tell me if a home is licensed?

We can help you find homes to contact, but you should confirm the current license or certification yourself with the home and your state’s licensing agency. Licensing rules can change.

Do I have to pay HearthRow?

No. HearthRow is free for families. Some homes pay HearthRow a flat fee when we connect them with a family, but it does not change what you pay.

Can I send medical records or diagnosis details?

Please do not send medical records, diagnosis details, or other sensitive documents. We only need basic contact intent so we can help you connect with homes.

Will you guarantee a placement?

No. We can help you search and connect, but we cannot guarantee availability, placement, or a specific price.